Contact Us
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 1 – 3 business days from the time your package arrives back to us for a refund to be issued.
Shopping Information
What types of furniture do you sell?
Are your furniture prices negotiable?
Can I see the furniture before buying?
Can I ask about a product before ordering?
Payment Information
How can I pay for my order?
Do I have to pay the full amount when placing an order?
Will I receive confirmation after placing my order?
Can I negotiate the price before making payment?
Order & Returns
How do I place an order?
Can I change or cancel my order?
What is your return policy?
Can I return an item because I changed my mind?
Ordering from Alitosh
Where is Alitosh Furniture Centre located?
Do you offer furniture delivery?
How long does delivery take?
Can I order furniture online?
Do you deliver outside Nairobi?
Can I collect my furniture from the showroom?
